FAQ

Some answers here to some common questions.

FAQ

Some answers here to
some common questions.

What are hours for pick up and drop off? What if I need to drop off or pick up my pup before or after hours?

We are open Monday through Friday from 7:00am to 7:00pm, Saturday from 9:00am to 3:00pm, and Sunday from 10:00am to 2:00pm. Each day the first two hours after opening and the last two hours prior to closing will be designated times for drive through pick up and drop off. We do not offer drive through on weekends. If need be, you may pick up one to two hours before of after closing for an additional fee of $8.00 for one hour, or $12.00 for two.

What, if any, vaccinations are required for my dog to enroll at Dog Activity World?

We require all dogs in our facility to be up to date on Rabies, Bordetella, and Distemper vaccinations. We also require a current fecal examination and proof of flea and tick preventatives.

What if my dog doesn’t play well with others?

We do not discriminate against dogs of any breed or temperament at our facility. We have a place for everyone, all with the same exciting services and activities.

My dog needs medicine, are you able to give it to them?

Our staff is thoroughly trained on oral, topical and injectable medicine administration. This service is free of charge, it’s not your pup’s fault they need medicine!

Can I bring my dogs toys to daycare? What about their beds and blankets for boarding?

We do not allow outside toys in daycare. However, belongings from home are allowed for overnight guests, please see a list of approved overnight items on our Boarding page. Beds are allowed only for boarding pups with a doctor’s note stating that it is medically necessary. Please send belongings at your own discretion as we are not responsible for any lost or damaged items during your dogs stay.

What is your cancellation policy?

Things happen every day, we understand. For daycare we ask that you cancel at least 24 hours in advance. Boarding reservations need to be cancelled 48 hours in advance, any deposits made will be kept on file for use toward another time or any of our other amazing services. Boarding cancellations made after 48 hours prior to the reservation will be charged $35.00 per dog.

How old does my dog need to be to attend Dog Activity World?

We accept dogs of any age, breed and temperament as long as they meet our vaccination requirements.

Can my dogs share a suite or apartment when boarding?

Siblings can share suites and apartments depending on kennel size and availability. Please call (561) 340-3740 for inquiries.

How can I check in on my dog throughout their stay?

We have webcams set up throughout our facility and a complimentary live feed on our website. We will periodically send text or email updates on your pup’s feeding or medication schedule, and you can like us on Facebook to stay in the loop on all going on throughout the day. Private webcam access is available for an additional fee in suites and apartments so you can even check in on your dogs throughout the night.

Contact us!

Email or call. We’ll answer either way!

561-340-3740.